“The words we hear most often from clients at the beginning of the mediation process are associated with anger, frustration and stress”
Mediation does not apportion blame. It allows feelings to be explored, which often reveals misunderstandings or simply a lack of awareness of a situation. It works towards reaching a lasting agreement that all parties are happy with quickly, confidentially and without the need for expensive legal proceedings.
” It’s a great feeling to see people who have harboured grudges for years giving each other a hug at the end of the meeting and offering each other lifts home.”