Meet the Team

Mediation Hertfordshire has a small team of three skilled administrators, working alongside a Board of Trustees to administer our service.  They are based in our office in Hemel Hempstead, which is supported by the housing association Affinity Sutton.

Victoria Harris – Manager

Victoria joined Mediation Hertfordshire in 2014 as a volunteer, then as a caseworker before taking up the Managers role in 2016.  Victoria has a Masters Degree in Alternative Dispute Resolution and has over 15 years experience in private practice as a solicitor specialising in Employment Law.

Jackie Minter – Casework Co-ordinator (Monday, Tuesday, Wednesday)                                                                              

Della Hales – Caseworker (Thursday, Friday)

If you ring us, you are likely to speak initially to Jackie or Victoria.  They are the main points of contact for clients, referral agencies and volunteer mediators.

Jackie became our Casework Co-ordinator in May 2005, having previously worked in Banking. She is our first point of contact for all general enquiries.   Della joined us in 2016 having worked in nursing and as a legal executive.

Duncan Jarrett OBE – Acting Chair of Trustees

Duncan has been associated with Mediation Hertfordshire for a number of years as both a volunteer community mediator and as our Vice Chair of Trustees.  He has a background in negotiation and mediation at both national and international levels.

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