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About Mediation Hertfordshire
The History of Mediation Hertfordshire Mediation Hertfordshire grew from two projects: Mediation St Albans and Mediation Dacorum It also supports peer mediation projects in a number of Hertfordshire schools. Referrals from other areas of Hertfordshire are also welcomed. Mediation St Albans was launched in September 2003 and was funded by The Community Legal Service and St Albans City and District Council. It is now funded by St Albans District Council to provide a service for Council tenants, although residents no longer qualify for a free service. Mediation Dacorum is well known for its work dealing with neighbour disputes in Hemel Hempstead, Tring & Berkhamsted and the villages, having successfully helped hundreds of disputing neighbours over the last twelve years. The organisation grew from a recognised need by the Housing and Environmental Health Officers of Dacorum Borough Council, who were spending increasingly more time dealing with neighbourhood disputes. The advantages of an independent mediation service were explored and it was soon seen to be an effective and constructive alternative. Interested parties from the Council, police, local housing associations and the voluntary sector legally established themselves as a voluntary organisation, with an independent Management Committee, staff and team of volunteer mediators. Mediation Hertfordshire is the name now used to reflect the organisation’s aim to develop its services throughout the county. It is registered as a non-profit making company under the Industrial and Provident Societies Act 1965. Mediation Hertfordshire has charitable objectives and is run by a democratically elected Board. Membership is open to all who support the organisation’s aims.
Vision In 2010, the Board and members of Mediation Hertfordshire consulted on and drew up a new 3-year Business Plan for the organisation. As part of this, a new vision statement was agreed; Mediation Hertfordshire - delivering independent conflict resolution to our communities. We work to the following values:
Strategic Aims The updated Business Plan covers the period 2010 - 2013. Key strategic goals are grouped under 5 headings;
An Action & Implementation Plan contains goals and target dates for achieving these . A full copy of the Business Plan and the Action/Implementation Plan is available on request from the office or can be downloaded here;
Maria Kraithman – Manager Maria joined the service as Manager in May 2004. She had previously worked in the voluntary sector in a number of roles: administration, community development, youth work, volunteer coordinator and policy officer for a national organisation. Most recently, she managed a Family Mediation Service for 5 years and trained originally as a family mediator. Jackie Minter – Casework Co-ordinator Jackie became our Casework Co-ordinator in May 2005. She had previously worked in Banking and wanted to make a career change where she would continue to work with the public and use her communication skills. She and Sarah are the main point of contact for clients, referral agencies and volunteer mediators. Both work part time to provide cover over the working week. Sarah Mack – Caseworker Sarah joined the service as caseworker in August 2009. Sarah is a trained artist and graphic designer and has used her creative skills to enhance the promotional side of Mediation Hertfordshire's work. She has trained as a mediator and is currently in the office dealing with casework on Thursdays and Fridays. Click here to view our 10th anniversary
video online or download the full quality version to watch offline.
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