“ I wish we had gone to mediation four years ago.  The process has totally changed our lives for the better.”

“ I felt heard and now really enjoy my job again.”

“I decided not to block the texts from my neighbour but to choose a different appropriate response such as replying ‘thanks for letting me know’. Having experienced Conflict Coaching, I realised that I could choose and control my own reactions.”

“ I am looking forward to mediating at school as it will help people to chill out, calm down and feel like they can trust you.”

“Well presented course.  Easy to follow and well paced. Will be of tremendous help with my HR hat on!”