Data Privacy Notice

1. Your personal data – what is it?

Personal data relates to a living individual who can be identified from that data.  Identification can be by the information alone or in conjunction with any other information in the data controller’s possession or likely to come into such possession. The processing of personal data is governed by the General Data Protection Regulation (the “GDPR”).

2. Who are we?

Mediation Hertfordshire is the data controller (contact details below).  This means it decides how your personal data is processed and for what purposes.

3. How do we process your personal data?

Mediation Hertfordshire complies with its obligations under the “GDPR” by keeping personal data up to date; by storing and destroying it securely; by not collecting or retaining excessive amounts of data; by protecting personal data from loss, misuse, unauthorised access and disclosure and by ensuring that appropriate technical measures are in place to protect personal data.

We may use your personal data for the following purposes: –

  • To enable us to deliver a voluntary mediation and conflict resolution service for the benefit of the public as specified in our constitution;
  • To administer membership records;
  • To fundraise and promote the interests of the Organisation;
  • To manage our employees and volunteers;
  • To maintain our own accounts and records (including the processing of gift aid applications);
  • To inform you of news, events, activities and services running at Mediation Hertfordshire;
  • To share your contact details with the office so they can keep you informed about news and events, activities and services that will be occurring and in which you may be interested.
  • To share your contact details with the work group to carry out our core services
  • Your contact details will never be shared with a 3rd party save in relation to items listed under paragraph 4 or with your consent see paragraph 5.

4. What is the legal basis for processing your personal data?

  • So that we can carry out our core activities
  • To keep you informed about news, events, activities and service delivery.
  • Where processing is necessary for carrying out legal obligations to include but not limited to Gift Aid, under Employment Law, or in relation to tax.
  • To comply with our obligations in relation to Safeguarding requirements

5. Sharing your personal data

Your personal data will be treated as strictly confidential and will only be shared with other members of the Organisation or work group as specified in paragraph 3 or 4 or with your express consent.

6. How long do we keep your personal data?

We keep data for 6 years from the date that your involvement with the Organisation ceases. Any older data kept is anonymised for statistical purposes only.

Specifically, in relation to gift aid declarations, we retain gift aid declarations and associated paperwork for up to 6 years after the calendar year to which they relate.

7. Your rights and your personal data

Unless subject to an exemption under the GDPR, you have the following rights with respect to your personal data: –

  • The right to request a copy of your personal data which Mediation Hertfordshire holds about you:
  • The right to request that Mediation Hertfordshire corrects any personal data if it is found to be inaccurate or out of date;
  • The right to request your personal data is erased where it is no longer necessary for Mediation Hertfordshire to retain such data;
  • The right to withdraw your consent to the processing at any time
  • The right to request that Mediation Hertfordshire transmit that data directly to another data controller,
  • The right, where there is a dispute in relation to the accuracy or processing of your personal data, to request that a restriction is placed on further processing;
  • The right to object to the processing of personal data,
  • The right to lodge a complaint with the Information Commissioners Office.

8. Further processing

If we wish to use your personal data for a new purpose, not covered by this Data Privacy Notice, then we will provide you with a new notice explaining this new use prior to commencing the processing and setting out the relevant purposes and processing conditions. Where and whenever necessary, we will seek your prior consent to the new processing.

9. Contact Details

To exercise all relevant rights, queries of complaints please in the first instance contact the Data Compliance Team at Mediation Hertfordshire, 3 Halsey Drive Hemel Hempstead, Hertfordshire, HP1 3SE or by email to

You can contact the Information Commissioners Office on 0303 123 1113 or via email or at the Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire. SK9 5AF.

Or contact us below, always in complete confidence

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