Volunteers
Hub for existing Volunteers
If you are an existing volunteer mediator with Mediation Hertfordshire please click here to access Mediator documents and forms.
Interested in Volunteering?
Our mediators come from a wide range of backgrounds and are all professionally trained, and DBS checked.
We review our mediator resource annually and recruit once a year. Due to a high number of applications we are currently only considering applications from individuals who live in Hertfordshire.
If you are a professionally trained mediator and wish to apply, please complete the application form and send to us.
If your application is successful we will invite you for an interview followed by a full induction and provide you with the opportunity to observe cases before starting in your volunteer role.
We operate a co-mediation model for many of our cases and you will have the opportunity to work with other volunteers on a variety of mediations.
Mediation Hertfordshire provide all our volunteers with a CPD training programme and look for mediators to be available for at least 3 mediations per year. Expenses are reimbursed.
Mediator Skills
Below is a list of attributes that we value in our volunteer mediators:
Excellent communication skills, a mature approach, sensitivity and sincerity to people’s differing needs and views, integrity, empathy, impartiality, tact, commitment and availability, punctuality, observance of confidentiality, ability to handle high emotion, ability to work as a team, willingness to participate in training and to attend mediator support meetings
If you would like to speak to us before making an application please do contact us.
Other Volunteering opportunities
From time to time, Mediation Hertfordshire has vacancies on our Board of Trustees. We also have occasional volunteering opportunities in our office, helping with general administration, our IT network and promotions. Please get in touch if you would like to know about any current non-mediator volunteer vacancies.
What our clients say
“ We found the friendly competence and professionalism of the mediators extremely helpful.”
“ I wish we had gone to mediation four years ago. The process has totally changed our lives for the better.”
“ I felt heard and now really enjoy my job again.”
“I decided not to block the texts from my neighbour but to choose a different appropriate response such as replying ‘thanks for letting me know’. Having experienced Conflict Coaching, I realised that I could choose and control my own reactions.”
“ I am looking forward to mediating at school as it will help people to chill out, calm down and feel like they can trust you.”
“Well presented course. Easy to follow and well paced. Will be of tremendous help with my HR hat on!”